Living in France : Communicating with the French
So you haven’t quite mastered the French language yet? Don’t be afraid to take the plunge and join in the verbal jousting. Despite what one reads in many books, it simply isn’t true that the French will frown if you “massacre” their language.
On the contrary, they will greatly appreciate your efforts to communicate in their mother tongue and you’ll quickly find that using the little French you have will go a long way to building rapport.
Some insights into the French communication style:
(1) The French are verbally expressive. They relish debate and often engage in lively—even heated—discussions over dinner or in business meetings. People from less confrontational cultures should not mistake this love of debate for hostility.
(2) French people don’t spell things out. Instead, they expect the listener to fill in the gaps drawing on shared contextual information. Messages are often implicit rather than explicit.
(3) Simultaneous communication is favoured in France; most of the time it is “okay” to interrupt someone who is speaking to you.
(4) Good verbal skills are prized by the French who will strive to present their point of view with icy Cartesian logic, elegant phrasing and verbal flourishes. This is one reason Gallic business people prefer to negotiate in their native tongue: their verbal pyrotechnics are lost when expressed in another language.
(5) The French strive to be precise in their communications, constantly looking for “le mot juste” (the right word).
(6) Both verbal and written communications are peppered with polite turns of phrases and are fairly formal, except between family and friends.
(7) As a rule, French people are not afraid to criticize a point of view or to say ‘no’. In the workplace, however, especially in larger companies and organizations, employees will be hesitant to confront their boss if they think he or she is in the wrong.
(8) France is what is known as a high-context culture (I’ll post more on this later). Put simply, this means that building long-term relationships is important. Face-to-face meetings are therefore preferred to telephone conversations or written exchanges.
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Labels: business, expatriate, French, language, social




